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Support2019-03-13T19:18:24+00:00

Contact Us

Send us an email or call us with any and all questions and reservation inquiries, and we will take the time to get to know you so we can help you find your amazing adventure.

EMAIL: tokyohandsomeboys@gmail.com

PHONE: (+81) 70 2838 8771

FAQ

Here are some questions we frequently get from guests, hopefully they can be a useful reference for you 🙂

Of course! We would love to have you. We will send a questionnaire to each guest preceding the tour; if any of our guests note that they don’t drink on their questionnaire, we will be prepared in advance to use locations with non-alcoholic drinks available.

We will do our best to accommodate all our guests, but we cannot guarantee that the ingredients used in the course items will be vegetarian and gluten-free. For vegetarians, we recommend our “Our Neighborhood Tour” which includes vegetarian okonomiyaki, and all guests can enjoy our drinking-only tours like Tokyo Calling Shinbashi Tour.

Smoking is very common inside Japanese bars, so please be aware that it will be difficult for us to provide a no-smoking environment. We will do our best to accommodate you in the case of an allergy.

Because our tours are all drinking tours, it will be difficult for us to accommodate children on the tour. Teenagers are free to come to enjoy non-alcoholic beverages. The legal drinking age in Japan is 20.

Japanese local bars typically do not accept credit and debit cards, so in the case you would like to drink or eat more than the amount included in the tour, please prepare cash in advance.

Yes, depending on the time of the change. Please check our Policy Page for details.

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If you cancel within 2 days before the tour, there is a 50% cancellation fee, so half of the tour cost will be refunded. If you cancel on the day of the tour, there will be a 100% cancellation fee. Please check our policy page for details.

We will be holding a sign that says Tokyo Handsome Boys at the meeting place and waiting for you! If you cannot find us or will be late, please contact us directly at tokyohandsomeboys@gmail.com.

Yes, you can. If your schedule in Tokyo is flexible, our tours are more fun with more people, so if there is an opportunity to mix in with another group on another day, we might ask you your opinion on moving the date.

It depends on the day, but sometimes you may be our own guests, while other days the groups may be as large as six to eight people.

Please contact us directly with details of the issue and we will do our best to take care of it immediately.